Terms of sale

General terms and conditions of sale of La Suite guest rooms.

The customer who validates the seizure of the form of reservation of room of host on the Web site of the rooms of hosts La Suite www.la-suite-sme.com or who makes the request, by any means, to La Suite, accepts without any reserve, the twelve articles of the general conditions of sale below.

ARTICLE 1 : DESTINATION

This contract is intended for the exclusive use of the reservation of stays in guest rooms. The representatives of SAS La Suite undertake to welcome guests in a way that will facilitate their stay and their knowledge of the Normandy region.

ARTICLE 2 : DURATION OF THE STAY

The contract is concluded for a given duration between SAS La Suite and the reserving customer. The latter will not be able under any circumstances to prevail himself of any right to the maintenance in the places, after the duration of the stay envisaged in the present contract.

ARTICLE 3 : CONCLUSION OF THE CONTRAT

The reservation becomes effective when the customer has sent to SAS La Suite 30% of the total amount of the price of the stay planned or in its entirety and that the latter has sent a confirmation by e-mail to the customer. The prices are inclusive of all charges, excluding tourist taxes.

The rental concluded between the parties to the present contract cannot in any case benefit, even partially, to third parties (natural or legal persons), except with the written agreement of SAS La Suite.

Any violation of this last paragraph would be likely to involve the immediate cancellation of the hiring with the wrongs of the tenant, the product of the hiring remaining definitively acquired with the owner.

ARTICLE 4 : CANCELLATION BY THE CUSTOMER

Any cancellation must be notified to SAS La Suite by calling 07 88 14 77 09 and sending an email to lasuitesme@gmail.com .

If the cancellation is made MORE THAN 15 DAYS before the date specified on the contract for the beginning of the stay, the amount paid for the reservation will be refunded to the client by SAS La Suite.
If the cancellation occurs LESS THAN 15 DAYS before the date specified on the contract for the beginning of the stay, the amount paid for the reservation of the service will be retained by SAS La Suite.
If the customer does not appear before 8 p.m. the day envisaged with the contract, this last becomes null and SAS La Suite will be able to have one or several rooms of hosts. The deposit paid by the customer to SAS La Suite for the reservation of the service provided in the contract will be retained by SAS La Suite.
In the event of an interrupted stay, the total price of the accommodation provided for in the contract remains payable in full. Additional services, paid in advance and not used, will be refunded.

ARTICLE 5 : CANCELLATION BY SAS La Suite :

If in case of force majeure, SAS La Suite had to cancel the reservation of the present contract, it must inform the customer by e-mail or by telephone. The customer will be refunded the amount of the sums which it will have paid.

The provisions of the present article do not in any case prevent the conclusion of an amicable agreement having for object the acceptance, by the customer, of a substitute stay, proposed by SAS La Suite.

ARTICLE 6 : ARRIVAL AND DEPARTURE

The client must be present on the premises on the day and at the time indicated in this contract: the rooms are available on arrival from 5 p.m. until 8 p.m. and must be vacated before 11 a.m. on the day of departure.

The client must inform SAS La Suite in the event of late or delayed arrival.

ARTICLE 7: PAYMENT AND BALANCE

Le solde du montant de la prestation réservée est à régler à l’arrivée sur le site de La Suite. Les consommations et les prestations supplémentaires non mentionnées dans le présent contrat seront à régler en fin de séjour à la SAS La Suite.

In the case of a reservation by telephone or by e-mail (without going through the website of reservation of the guest rooms of La Suite), the totality of the services will have to be paid on the spot to SAS La Suite.

ARTICLE 8 : TOURIST TAX

The customer must pay the tourist tax directly to La Suite on arrival.

ARTICLE 9 : OCCUPATION OF THE PREMISES

The hirer must ensure peaceful enjoyment of the premises and use them in accordance with their purpose. Any damage will be charged to the client.

In the event of non-compliance with the clauses of this contract, SAS La Suite reserves the right to terminate the stay. SAS La Suite shall not be held responsible and the client shall pay the full amount of the stay.

ARTICLE 10 : CAPACITY

The present contract is established between SAS La Suite and the client for a determined number of people. In the event that the number of persons exceeds that provided for in the reservation, SAS La Suite may refuse additional clients. The balance of the price of the accommodation provided for in this contract shall be retained in its entirety by SAS La Suite, even if the holder of the reservation decides not to stay.

ARTICLE 11 : ANIMALS

Animals are not allowed in the rooms, nor in the common areas. In the event of non-compliance with this clause by the client, SAS La Suite may refuse clients accompanied by animals. This refusal cannot be considered as a modification or breach of contract on the part of SAS La Suite. If a client cannot accept this refusal and decides not to continue with their stay, they must pay SAS La Suite the full amount of the price stipulated in this contract.

ARTICLE : 12 LITIGATION

In the event of any dispute in relation to this contract, the Parties attribute exclusive jurisdiction to the courts of the city of Cherbourg.

Any claim should be sent by registered mail with acknowledgment of receipt to the following postal address SAS La Suite - 29, rue Général de Gaulle - 50480 Ste-Mère-Eglise.